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AML Policy

1. GalaxyPay Service adheres to the practices and measures in the field of anti-money laundering and anti-terrorist financing (AML - Anti-Money Laundering).

2. The purpose of these measures is to demonstrate that GalaxyPay takes seriously any attempts to use its service for illegal purposes.

3. The Service warns users against attempts to use the GalaxyPay service for money laundering, terrorism financing, fraud of any kind, as well as against using the service to purchase prohibited goods and services.

Transactions related to the following resources will be blocked as they will not pass AML verification:

OMG!OMG!, MEGA DARKNET MARKET, 1xBit, Black Sprut, FreeBitcoin, Primedice, Stake, Hydra, Wasabi, DuelBits, WEX Exchange, Garantex, NVSPC, Tornado, Gandhiji.io, DuckDice, Roobet, Bitzlato, Yolo Group, Chiper Mixer, BTC-e and any cryptocurrency mixers.

4. To prevent transactions of an illegal nature, the Service sets certain requirements for all Applications created by the User:

4.1 The sender and the recipient of the Payment under the Application must be the same person. Transfers in favor of third parties are strictly prohibited with the use of the Service.

4.2 All contact data entered by the User in the Application, as well as other personal data submitted by the User to the Service must be up-to-date and fully reliable.

4.3 It is strictly prohibited to create Applications by the User using anonymous proxy servers or any other anonymous Internet connections.

5. If the administration of the Service has reasonable suspicions that the User is trying to use the Service for money laundering or any other illegal operations, the administration has the right to:

5.1 Suspend the execution of the user's exchange operation.

5.2 Request from the user identity documents and other information related to payments:

  • фото одного из документов (паспорт, ID-карта или водительское удостоверение);
  • селфи с этим документом и листом, на котором от руки будет написана сегодняшняя дата и подпись;
  • адрес проживания;
  • электронная почта;
  • контакт в соцсетях;
  • номер телефона.

5.3. В полном объеме информацию о том посредством какой платформы средства поступили к вам:

  • if possible, provide screenshots from the withdrawal history of the sender's wallet/platform, as well as links to both transactions in explorer;
  • for which service you received the funds;
  • how much the transaction was for, as well as the date and time of the transaction;
  • through which contact person you communicated with the sender of the funds (If possible, please provide screenshots of correspondence with the sender, where we can see the confirmation of sending the funds).

6. In case of blocking, due to high risk or official investigation, funds will be withheld until verification or investigation is completed. For such purposes, the Service reserves the right to collect User identification information for purposes of complying with the AML Policy.

7. After verification of the User's identity or completion of the investigation, the Service may refuse to provide services to the User in a situation where the Service's services are being used to conduct illegal activities.

8. The verification period may take 10 or more business days.

9. All information provided by the customer may be transferred to the appropriate authorities in theследующих случаях:

  • at the request of law enforcement;
  • by the courts of various instances;
  • at the request of administrations of Payment Systems.